FAQ

• What materials are Heartine pieces made of?

  All our jewelry is crafted with 18k gold plating over premium stainless steel. Designed to stay shiny, durable, and gentle on the skin.

• Is Heartine jewelry safe for sensitive skin?

  Yes! Every piece is hypoallergenic, lead-free, and nickel-free, making it perfect for everyday wear without irritation.

• Do you offer free shipping?

  Yes, we provide free shipping on all Australian orders and secure worldwide delivery at affordable rates.

• Do you have a warranty?

  We feel confident that our jewelry won’t lose color over time. If your item lost its golden tone, all you have to do is follow our warranty policy and we’ll send you a brand new item.

• How long does shipping take?

  Delivery usually takes 5–11 business days within Australia.